Terms & Conditions

Welcome to The Vault Shop. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms & Conditions.

Use of Website

  • You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.
  • We reserve the right to refuse service, cancel orders, or restrict access to our website at our discretion.

Product Information

We make reasonable efforts to ensure product descriptions, images, pricing and availability are accurate. However, we do not guarantee that all information is free from errors.

We reserve the right to correct errors and update information without prior notice.

Orders and Payment

  • By placing an order, you represent that all information provided is accurate and complete.
  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order for any reason, including pricing errors, suspected fraud or inventory issues.

Shipping

  • Delivery times are estimates only and are not guaranteed.
  • The Vault Shop is not responsible for delays caused by carriers, customs, weather conditions or other circumstances beyond our control.

Refund and Returns 

By purchasing from The Vault Shop, you acknowledge that certain products, including essential oils, fragrance oils and other liquid-based personal care products are non-returnable and non-refundable once opened or used.

Please review our Refund & Return Policy for complete details.

Limitation of Liability

To the fullest extent permitted by law, The Vault Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Intellectual Property

All content on this website, including text, graphics, logos, images and designs, is the property of The Vault Shop and may not be copied, reproduced or distributed without written permission.

Changes to These Terms

  • We reserve the right to update or modify these Terms & Conditions at any time.
  • Changes become effective upon posting to this website.

Contact Us

For questions regarding these Terms & Conditions, please contact us at: